Over the summer, I considered taking on a full-time position outside of teaching (if you read my last post, you know I chose to leave adjuncting behind). One of the positions I applied for was the Tutorial Services Coordinator for the North Orange County Community College District. I didn't get the job.
What I did get was a rejection letter-- a real, hard-copy one on stationary. And I loved it.
Now, it sounds weird to appreciate rejection, but in an employers' market, there are so many times when hiring committees/managers won't bother to let you know they received your application, let alone tell you that the position has been filled. Job hopefuls are left sitting on their hands, wondering whether they're being considered or their resumes have already been moved to the trash bin. The letter was a classy move.
Here is the body of the letter:
Rejection can make you feel worthless, but this letter actually made a point to remind the person who they were rejecting that it wasn't anything personal. It wasn't a reflection of lack. It was simply that someone else had what they needed at that given moment-- a simple business decision.
I feel that the North Orange County Community College District went above and beyond in preparing this letter for rejected applicants because, even though I know this is a form letter sent to other hopefuls, they took the time to put a name on the letter, and they mailed it to my address. They treated me as an individual. A small, but significant effort that made a big impact, one that can be easily replicated.
I think more employers, especially universities, could take a lesson from the way that the North Orange County Community College District handled the hiring process. It's not very difficult to form-fill with computers. A mass email could even be sent, even without the applicant's name. It simply gives applicants closure and the ability to seek out other opportunities, instead of waiting on ones that they can't be certain are open or closed.